FAQs

Q: How long does delivery take?

After your order is confirmed, we begin the printing and packaging process right away. You can expect your order to be shipped within 6 to 8 days.

 

Q: Is Cash on Delivery (COD) available?

Yes, we offer COD for your convenience!

 

Q: Is my image and personal data safe with you?

Yes, your images and personal data are completely safe with us. We use them only for order processing and never share them with anyone.

 

Q: Is shipping free across India?

Absolutely! We provide free shipping to every corner of India—no hidden fees.

 

Q: How do I track my order?

You can track your order anytime by visiting the “Track My Order” link in our website footer.

 

Q: What if I’m not happy with the product?

We want you to love what you ordered. If you’re not satisfied, just reach out within 7 days and we’ll help you return it with ease.

 

Q: Can I update my shipping or billing details?

Yes, you can! Just make sure to inform us within 24 hours of placing your order.

 

Q: Is it safe to pay on your website?

Definitely. We use 256-bit SSL encryption and secure payment gateways to protect all transactions. Your card details are always safe with us.

 

Q: What payment methods do you accept?

We accept Cash on Delivery, UPI, and all major cards including Visa, Mastercard, Rupay, Maestro.

 

Q: Can I return my product?

Yes. You can request a return within 7 days of receiving the item by emailing us at tiedwithjoy@gmail.com.